Services & Policies

POLICIES

PREVIOUS PMU WORK: If you have existing permanent make up done by another technician, please send Nicola with a clear photo of your current brows PRIOR TO BOOKING. Only certain existing work will be accepted ONCE we have seen clear photos. Rates for previous work done elsewhere always apply as a first-time-client (full rates).

WE DO NOT OFFER IN-PERSON CONSULTATIONS. THE FIRST HALF OF EACH APPOINTMENT WILL BE AN EXTENSIVE CONSULTATION. ANY QUESTIONS/CONCERNS MAY BE FORWARDED VIA EMAIL/TEXT.

ALL PAYMENTS AND DEPOSITS ARE NON-REFUNDABLE AND NON-TRANSFERRABLE, NO EXCEPTIONS.

APPOINTMENT POLICIES: If a client wishes to rebook or cancel an appointment notice must be given to Nicola at least 72 HOURS before the appointment. Failing to do so may result in a penalty of a minimum $100.

If a client is more than 15 minutes late for a first-time appointment OR 10 minutes late to a touch up appointment, their appointment WILL be cancelled and a fee may be applied. This is to ensure the smooth flow of back-to-back schedules.

To book any appointment, a standard deposit of $100 is required, this deposit is non-refundable.

No shows are subject to a MINIMUM penalty of $100 which must be paid prior to rebooking.

We respect your time. Please respect ours.